truu FAQ for you
Frequently asked questions about our brands and products.
On this page you will find answers for the most frequently asked questions about the truu brands and products.
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truu original life stands for the most indispensable things in life.
Our products stand for originality and a healthy lifestyle. With our product lines truu air and truu water we create residue-free water and unpolluted air to breathe.
We not only care about your well-being, but also about the environment.
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The company has its origins in Germany, more precisely in Pforzheim.
As a family business, we look back on a tradition of more than one hundred years. Since 2009, we have been producing and developing high-quality, sustainable and health-promoting water filtration systems. Under the name truu, the products are also marketed globally since 2019.
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Yes. True to the label "Hightech made in Germany", truu GmbH attaches great importance to climate-neutral and regional production.
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We currently employ 82 people at our headquarters in Pforzheim.
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Timo Krause is Managing Partner and CEO of truu GmbH. Under the motto "it's good to be truu" - he pursues his vision of a lifestyle full of sustainability and in harmony with nature.
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You can find our contact details here: https://www.truu.com/en/contact/
Our qualified staff is available for telephone inquiries and will be happy to advise you.
You can find our contact details here: https://www.truu.com/en/contact/
The central phone number for all inquiries is: +49 7231 1333500
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Our water quality and our products are not only excellent, but also certified.
In tests by independent laboratories, truu has always achieved the highest marks.
In addition, truu water is halal certified.
In 2019, truu was already a partner of the German Sustainability Award and was then named "Employer of the Future". Therefore, not only our production is close to our hearts, but also our employees who make it possible.
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Original and pure.
truu original water stands for water in its purest and most natural form. It is freed from harmful substances and thus residue-free, restructured and energized, thanks to our sustainable and innovative drinking water purification systems that go far beyond the functions of commercial water filters. Good for your body and good for the environment.
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truu water was tested in independent test procedures in which the pure and pollutant-free form could be proven. You can find more information here:
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To produce a pristine and pure water, truu water purification plants have 9 innovative and sustainable filtration and purification stages.
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Yes. Thanks to the unique and innovative truu mega-membrane technology, truu filters over 99% of all drug residues from the water, promoting your health and well-being.
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Yes. Thanks to the unique and innovative truu mega-membrane technology, truu filters over 99% of all hormones from the water, promoting your health and well-being.
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Yes. Thanks to the unique and innovative truu mega-membrane technology, truu filters over 99% of PFAS from the water.
This is essential because PFAS (per- and polyfluorinated alkyl compounds) can lead to health problems such as liver damage, thyroid disease, obesity, fertility problems or cancer.
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Not only your health, but also sustainability is close to our hearts.
With our innovative and energy-saving water refinement technology "made in Germany", we make a significant contribution to sustainability:
"Live the truu life" - and help you too to save thousands of plastic bottles and unnecessary transport routes.
Together with our customers, we have already saved over 70,000,000 plastic bottles. That's a number we can be really proud of. However, this number still needs to get much much bigger.
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truu water is cell-available water. Through the treatment by means of the truu technology, the water is particularly original, pure and free of pollutants. This means that the water is treated for you in such a way that it is available to your cells for optimal use.
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Be the best version of you, with truu - because cell-available water is:
- energized
- detoxified
- free from pollutants and
- optimizes the metabolism
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Yes, man consists of 70% water. With truu original water we create the purest benefit for your body by providing it with water that benefits as much as possible and burdens it as little as possible. truu original water supports your metabolism positively and thus also all your physical functions.
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In order to meet all your needs and to guarantee you access to pure and original water in every situation and life situation, we have developed different models:
- truu home - your everyday companion. Invisible and permanently installed in your home.
- truu mobile - flexible filter technology for the pure and contaminant-free experience on the go
- truu outdoor - for robust use on the go. Filter technology for the pure and pollutant-free experience on the go.
- truu fountain - sharing is caring. So that your employees, sports friends, etc. can also experience the truu experience.
All our models are based on our innovative and multi-stage refinement process and guarantee the highest water quality for you, your well-being and nature - be the best version of you, be truu.
Learn more about our models here:
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Our concern is to make the purest and most pristine water available to everyone. That is why we have different financing options. You can find our product prices at the product description: https://www.truu.com/en/truu-water/truu-water-products/
We will be happy to find the best option and financing possibility together with you. Contact us and become part of the truu family:
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Buying a truu system works in a special way. With us, satisfied truu owners refer new customers.
If you are interested in a truu system, a referrer and you will be linked in our system, so we know who referred you.
Please use our contact form: